Help Centre

We absolutely do!  Our Gift Cards are the perfect option if you want to have a gift ready for the birth of a baby, but you do not yet know the baby's name.  Give a Gift Card and mum and dad can jump online and order their personalised gift and receive it the next day!  We can even personally deliver to the hospital if it is within the Illawarra region.

*Personalised items are a final sale.  Please make note before purchasing and please ensure all spelling is correct in your order*

We do our very best to provide quality products you will love. We want our customers to be completely happy with their purchase.  If you are not completely satisfied with your order, please contact us within 14 days of receiving your merchandise and we will be happy to find a solution. We will replace, mend or return for a full refund. 

Please return all items in new condition, unused or damaged within 14 days with a recommended tracking #. 

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Unfortunately, we cannot refund shipping and handling fees and customer is responsible for re-shipping fees. 

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All sale items are final and non-refundable. 

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Please note, custom orders are non-refundable as they are made just for you. 

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Please also note that, although every effort is made to photograph our items accurately and describe our products in detail, we cannot guarantee every computer monitor will accurately depict the actual colour of the merchandise.

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Please contact us by email at hello@nicetomeetyou.com.au if you would like to discuss a return and we will provide further instructions.  Thank You!